Corporate Mission

Fiduk's Industrial Services' corporate mission is very basic..."Total Quality". We have a commitment to provide our customers with the best quality products, service and people. Our continuing objective is to align ourselves with manufacturers that share our commitment by supplying products which deliver a high degree of performance and reliablility......when coupled with Fiduk's product/application expertise and service capability, we are then able to assure our customers of the higherst degree of productivity and profitability.

In our effort to achieve our mission we have formed strong partnerships with our suppliers by developing continuous improvement programs for product training and service development. We have consistently exceeded all of our manufacturers standards for service centers. The strength of these partnerships has given us the opportunity to participate on advisory councils where we are able to:

• Assist in the strategic development of new products
• Provide significant input relating to product performance, product quality, customer service and overall corporate policy.

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Here are some facts and figures which may provide some additional insight about us and our capabilities.

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• Incorporated: 1962
• Facilities: 2 locations...Wilmington DE and Harrisburg, PA combined 18,000 square feet
• Service Center: 10,000 sq. ft. with 7 technicians
• Employees: 28
• ISO Certification: Expect ISO 9002 registration Sept. 2000
• Computer System: New Prophet 21 Acclaim System with order tracking, EDI, E-commerce and bar coding capabilities.

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Partial list of manufacturers represented:

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• Atlas Copco Tools and Assembly Systems
• Ingersoll-Rand-Tools and Fastener Tightening Systems
• ARO Tools and Hoists
• Chicago Pneumatic Air Tools
• CM Hoist products
• Enerpac Hydraulics

It is our corporate endeavor to be the "go to" company when your company is looking for the best.